Cookie Policy
Last updated: January 15, 2024
This Cookie Policy explains how TekMeDoc uses cookies and similar tracking technologies on our telehealth platform. By using our platform, you consent to the use of cookies as described in this policy.
1. What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners. Cookies allow a website to recognize your device and store some information about your preferences or past actions.
2. Types of Cookies We Use
Essential Cookies
These cookies are necessary for the platform to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt-out of these cookies.
- Authentication and session management
- Security and fraud prevention
- Load balancing and performance
Functional Cookies
These cookies allow the platform to remember choices you make and provide enhanced, personalized features.
- Language preferences
- Theme settings (light/dark mode)
- User interface preferences
Analytics Cookies
These cookies help us understand how visitors interact with our platform by collecting and reporting information anonymously.
- Page views and navigation patterns
- Feature usage statistics
- Error tracking and performance monitoring
Marketing Cookies
These cookies are used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.
- Ad targeting and personalization
- Campaign performance measurement
- Cross-site tracking (with your consent)
3. Third-Party Cookies
We may also use third-party cookies from trusted partners to help us analyze usage, provide customer support, and deliver relevant content. These third parties may set their own cookies on your device. We do not control these cookies, and you should review the privacy policies of these third parties.
4. How We Use Cookies
We use cookies for the following purposes:
- To authenticate users and maintain secure sessions
- To remember your preferences and settings
- To analyze platform usage and improve our services
- To provide personalized content and recommendations
- To ensure platform security and prevent fraud
- To measure the effectiveness of our marketing efforts
5. Managing Cookies
You have the right to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, please note that disabling certain cookies may affect the functionality of our platform.
Browser Settings
You can manage cookies through your browser settings:
- Chrome: Settings → Privacy and Security → Cookies
- Firefox: Options → Privacy & Security → Cookies
- Safari: Preferences → Privacy → Cookies
- Edge: Settings → Privacy → Cookies
6. Cookie Consent
When you first visit our platform, we will ask for your consent to use non-essential cookies. You can withdraw your consent at any time by adjusting your cookie preferences in your account settings or browser.
7. Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature that signals to websites you visit that you do not want to have your online activity tracked. Currently, there is no standard for how DNT signals should be interpreted. We do not currently respond to DNT signals.
8. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our platform.
9. Contact Us
If you have questions about our use of cookies, please contact us at: